To streamline how they interact with the programs - in particular how much cursor movement is necessary to select and use tools - the September release will include a Smart Options Display and a new Quick Search function. Some of the most exciting developments with the usage logs involve studying the workflow patterns of users. The usage logs also indicate what operating systems are being used and help determine if Vectorworks should continue supporting an old OS - be it on Mac or Windows platforms - or stop, if most users have updated to newer systems.
The usage logs, for instance, indicate what commands are used most this information gives Vectorworks a better handle on where they should invest their efforts, such as on improvements to a heavily used command. “Usage data,” Sarkar told me, “supports our drive for quality” and is therefore especially helpful in determining new features. The latter has a clear purpose, letting the Vectorworks developers see what users were doing before a crash so they can, if necessary, provide a fix. The anonymized interactions fall into two general types: usage logs and crash logs.
Every day around one billion user interactions are logged by Vectorworks, specifically users who have opted into sharing their usage data.
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